Run every KYC case the way your team approved.

Turn your existing process into a playbook that works across documents, portals, and internal systems.

Your KYC policy is written down. The work is still manual.

Charcoal turns the process your team already trusts into an approved playbook.

Start with your KYC process.

Policies, examples, and a walkthrough.

Approve how it runs.

Checks, rules, actions, and human decisions.

Run every case.

Charcoal follows the playbook and keeps the evidence.

Start with one case type.

Customer onboarding

Collect identity details, run the approved checks, resolve mismatches, and assemble the case file.

Business verification

Verify the company, identify its beneficial owners, apply your risk rules, and record the evidence.

KYC refresh

Re-run the right checks when customer information or risk changes, then update every system.

Screening exceptions

Charcoal pulls the matching records, compares identifiers, documents what it found, and routes the decision.

The procedure is part of the control.

4

Core FinCEN duties: verify customers and owners, build risk profiles, and monitor the relationship.

FinCEN CDD Rule

5 years

Banks must retain customer identification records, verification methods, and discrepancy resolutions.

FFIEC BSA/AML Manual

Enterprise-ready security.

AICPA SOC 2

SOC 2 Type 2

Independently audited controls.

GDPR

GDPR

Controls for regulated data.

HIPAA

HIPAA

Covered deployments with access and audit controls.

Show us the KYC work your team still runs by hand.

Bring one procedure. We’ll show you how Charcoal can turn it into an approved playbook.

Book a demo