Who we are
and what we're building.
About Charcoal.
We're helping the world's best teams transform the way their business runs.
Charcoal allows businesses to automate all parts of their digital operations, safely, to drive efficiency and growth. Teams within healthcare, insurance, logistics, financial services, and more use Charcoal to grow their business on autopilot.
- Walkthrough to automate a process
- 1
- Average time from kickoff to a production workflow
- <48h
- Industries running on Charcoal
- 6
Investors
Backed by world class investors from
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Weekend Fund
What makes Charcoal different
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Show it once.
Walk through one real case, and Charcoal runs every case like it. Live in as little as 48 hours, not a months-long buildout.
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Uses your software like you do.
It clicks, types, and navigates the portals your team already signs in to. No API or integration project, which Zapier and Workato need.
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Knows when to ask.
Routine cases finish on their own. Judgment calls go to the right person, with the evidence already gathered.
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Keeps going when portals change.
A moved button or a new login page doesn’t stop the run. Scripted RPA bots wait for a developer; Charcoal adjusts and finishes the case.
Who uses Charcoal
Operations teams in home care, workers’ comp, insurance, logistics, mortgage lending, and financial operations.
See what Charcoal can run for your team
Bring one process your team runs today. We’ll show you how Charcoal would run it.
Book a demo