Automate the work between your healthcare systems.

Stop making your team open five systems to move one case forward.

Every system stops at its edges.

The re-keying, the checking, and the follow-up between them is left to your team. Charcoal runs it the way they do: in the browser.

If your team can sign in to it,
Charcoal can work in it.

Built for the work between.

The shape is always the same: two systems that should agree, and a queue someone clears by hand.

Two systems hold the same record and disagree.

Trainings, credentials, eligibility, visit records. Charcoal checks every row on your schedule and flags what disagrees.

The queue someone clears by hand.

Held visits, pended claims, unsent filings. Charcoal works each one by your rules and brings the judgment calls to your team.

InterGen Health runs this every day.

One completed training touches far more than one record: caregiver files, payroll, immunizations, compliance due dates. Charcoal runs InterGen's full procedure in HHAeXchange every morning — verifying every change it makes and pausing where the call isn't obvious.

training_compliance_sync · Daily run

✓

Pulled the day's training completions

06:15

✓

Verified each caregiver's employment status

06:18

✓

Compared completions against in-service history

06:21

Paused · waiting on operations

One entry conflicts with a record already on file.

Keep the existing record Flag for review

Enter each missing in-service record in HHAeXchange

Update compliance due dates and email the report

A playbook beats a smarter model.

$21B

Still spent every year on administrative transactions that could run automatically.

2025 CAQH Index

36.3%

Best end-to-end completion rate in Stanford's healthcare agent benchmark. That's why Charcoal runs an approved playbook instead of improvising each case.

Stanford HealthAdminBench